Customer Support:

For installation or billing issues please contact our customer service via email: support@dev360labs.com

License Key Lookup:

Can't find your license key? Use our online lookup: https://www.safecart.com/purchase-lookup/

FAQs

I purchased PC Health Experts FitPC but am being returned to the website to purchase the product again.

I purchased PC Health Experts FitPC PRO version but received an error when it tried to install.

License key does not work.

How do I uninstall PC Health Experts FitPC?

I just completed running a scan and optimizing my PC. When I run the scan again it still shows errors that were not fixed.

I purchased PC Health Experts FitPC but am being returned to the website to purchase the product again.   

Resolution:  Please activate PC Health Experts FitPC:

1.  Open PC Health Experts FitPC (Start -> Programs -> PC Health Experts FitPC folder -> PC Health Experts FitPC)
2.  Click on the About tab
3.  Click on Register
4.  Enter name where indicated
5.  Enter the license key received via email
6.  Click register
7.  Restart PC Health Experts FitPC

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I purchased PC Health Experts FitPC PRO version but received an error when it tried to install.   

Resolution:  Please uninstall PC Health Experts FitPC and reinstall PC Health Experts FitPC Pro version:

1.  Uninstall PC Health Experts FitPC:

a. Close PC Health Experts FitPC (if open)
b. Click Start > Programs > PC Health Experts FitPC
c. Click ‘Uninstall PC Health Experts FitPC’
d. Click ‘Yes’ to continue with Uninstall and ‘OK’ when complete

2. Download PC Health Experts FitPC Pro:
http://pchealthexperts.com/download.php

3. Install PC Health Experts FitPC PRO

4. Activate with the PC Health Experts FitPC Pro license key you received after purchase.

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License key does not work.

Resolution:  Make sure you are entering your correct license key.  Receipt numbers are sometimes mistaken for license keys.  Please re-check your order information email for your correct license key. Some helpful tips regarding your license key:

1. Copy (Ctrl + c) and paste (Ctrl + v) of your license key is recommended.

2. The correct license key format for PC Health Experts FitPC is: XXXX-XXXX-XXXX-XXXX-XXXX (five series of four characters).

3. Please note that any 0 in the license key is a zero.

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How do I uninstall PC Health Experts FitPC?

Resolution:

1. Close PC Health Experts FitPC (if open)
2. Click Start > Programs > PC Health Experts FitPC
3. Click ‘Uninstall PC Health Experts FitPC’
4. Click ‘Yes’ to continue with Uninstall and ‘OK’ when complete

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I just completed running a scan and optimizing my PC. When I run the scan again it still shows errors that were not fixed.

Resolution: Make sure you close other programs (including your Internet browser) before you run the final fix (Repair & Optimize, Fix, Clean or Clean-up).  This is because PC Health Experts FitPC cannot fix or clean up items that are in use by other programs.

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